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Nesayo vs RetailGraph

RetailGraph is SWIL's desktop pharmacy software, popular in Tier-2 India. Here's how it compares with Nesayo on price, voice billing, AI agents, mobile access and prescription scanning.

Last reviewed 2026-10-14. Competitor data taken from https://www.swindia.com/swilerp-software/pricing/.

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Feature by feature

FeatureNesayoRetailGraph
Pricing Billing free forever; Full ₹549/mo (₹5,490/yr), as of October 2026 No permanent free edition found on SWIL's site; 45-day free trial, and SwilERP desktop licences from ₹12,000 + ₹4,000 AMC/year (swindia.com, as of September 2026)
Installation Cloud — open URL in browser, no install Windows desktop install + database setup
Works on mobile Yes — PWA on any Android/iOS Desktop-first; SwilERP Web cloud plan at ₹1,000/user/month, plus a SWIL mobile app for reports and approvals (swindia.com, as of September 2026)
Voice billing English, Hindi and Hinglish (voice beta) (Hindi/Tamil/Telugu/Kannada/Marathi/Bengali/Gujarati/Punjabi/Urdu/English) Not listed on swindia.com as of September 2026
Prescription photo scan AI Vision extracts medicines from Rx photo Not available
AI agents (Morning Briefing, Expiry Guard, Refill Radar, Stock Sense, Payment Advisor) 5 named autonomous agents, scheduled Not available
Schedule H/H1 register Schedule H1 sales logged at billing (patient, prescriber, medicine, batch, quantity); the pharmacist adds the prescriber's address (Rule 65(3)(h)) Schedule H, H1 and X registers listed as maintained automatically (swindia.com, as of September 2026)
FEFO batch selection Automatic — hard-blocks expired stock FIFO-based stock consumption with automatic expiry alerts (swindia.com, as of September 2026)
Medicine database included 2,54,034 medicines pre-loaded with HSN/GST Pre-loaded catalogue not stated on swindia.com (September 2026); search by drug or generic name listed
GST 5% updated (Sep 2025 ruling) Yes — default Depends on the installed version being updated
Distributor ordering with WhatsApp Yes — built-in Not available
Backups Automatic cloud backup every 6h Manual local file backup
Multi-device sync Yes — bill from counter PC + phone simultaneously Desktop install; multi-store in Standard/Enterprise; cloud plan available
Updates Automatic — always current version Manual download + install

The real cost curve behind a desktop licence

We could not find a permanent free edition of RetailGraph on SWIL's site as of September 2026; the site lists a 45-day free trial and SwilERP desktop licences from ₹12,000 plus ₹4,000 a year in AMC (swindia.com). Check the exact RetailGraph edition and price with SWIL or your dealer. The other cost shows up as the pharmacy's needs grow: features such as multi-store support sit in higher editions (Standard and Enterprise).

The honest comparison is where each product's floor sits. Nesayo's floor is free forever (billing, unlimited invoices, the full medicine database, FEFO and Schedule H1 sales logged at billing), and the Full plan (voice billing, prescription scanning, the five agents) is an optional ₹549/month, as of October 2026. A desktop licence plus yearly AMC is a known, predictable cost for an installed product you control; the question is which of those two shapes fits how your pharmacy expects to grow.

Why a self-installed desktop tool's GST correctness quietly depends on the owner

This is worth explaining precisely because it's a genuinely subtle risk, not an obvious one: a desktop application installed once and left alone has no mechanism to notice that GST rates changed. When the September 2025 GST Council revision moved most medicines to 5% and a notified list of life-saving drugs to nil, every desktop installation needed an update to reflect it — and an install nobody updates keeps billing at whatever rate it was set to, including the 12% slab withdrawn from 22 September 2025, because nobody is responsible for pushing a rate change to every desktop PC running an old build.

A pharmacy running an unpatched install isn't being careless in any obvious way — the software still works, bills still print, nothing visibly breaks. The GSTR-1 filed at month-end is simply wrong, silently, until a CA or a GST audit catches the mismatch. Nesayo's cloud model removes this specific failure mode by construction: a rate change ships to every business simultaneously the moment it's deployed, with no install step for any single pharmacy to miss or defer.

Frequently asked questions

Is RetailGraph really free?

We could not confirm a free edition. SWIL's site lists a 45-day free trial and SwilERP desktop licences from ₹12,000 plus ₹4,000 a year in AMC (swindia.com, as of September 2026). Ask SWIL or your dealer which RetailGraph edition and price apply to your shop. Nesayo's billing is free forever.

Should I switch from RetailGraph to Nesayo?

Yes if any of these apply: (1) you want to bill from any phone or computer with nothing to install, (2) you want voice billing, (3) you want AI agents to surface overnight problems. Nesayo billing is free forever; the Full plan for items 2 and 3 is an optional ₹549/month add-on (as of October 2026). Stay on RetailGraph if you prefer an installed desktop product and it already covers what your counter needs.

Does RetailGraph support voice billing?

SWIL's site does not list voice billing as of September 2026. Voice billing requires modern STT (speech-to-text) infrastructure which Nesayo provides via our AI and speech models.

Can RetailGraph data migrate to Nesayo?

Yes. Export your stock and customer data from RetailGraph as CSV/Excel, upload to Nesayo. Batch numbers, expiry, MRP, and HSN codes are auto-detected.

Which is better for a Tier-2 pharmacy in India?

RetailGraph suits a shop that prefers an installed desktop product. Nesayo's case is voice billing, the pre-loaded medicine catalogue, inventory accuracy (earliest-expiry-first batch picking + expiry alerts), and growth (works on mobile, multiple counters). Billing is free, and if you add the Full plan at ₹5,490/year (as of October 2026), the free margin calculator lets you check whether the saved time and recovered expiry losses cover it for your shop.

Is Nesayo also free?

Pharmacy billing on Nesayo is free forever — no AMC, no per-counter add-on — and it already includes FEFO batch selection and Schedule H1 sales logged at billing. The Full plan (voice billing, photo Rx, 5 AI agents) is a paid plan at ₹549/month (₹5,490/year), as of October 2026, and new pharmacies get the Full plan free for their first month, with no card.

Not ready to switch? Free tools, no signup:

Check any medicine's Schedule (H1/H/X), look up its HSN code and GST rate, or decode a printed expiry date — nesayo.com/tools.

Billing is free. See if the Full plan (₹549/month, as of October 2026) is worth it for your counter.

Voice billing means fewer keystrokes per bill, and the time adds up across a full day at the counter — work out what that's worth for your own bill volume on the free margin calculator before deciding.

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Disclaimer: This comparison is based on publicly-listed features and pricing of RetailGraph as of 2026-10-14. Vendors update their products frequently — always verify current features and pricing directly on the vendor's website. Nesayo has no commercial relationship with RetailGraph. No trademarks belonging to RetailGraph are used other than to identify the competitor product, which is permitted nominative fair use under Indian Trade Marks Act.