RetailGraph is a popular free pharmacy desktop software in Tier-2 India. 'Free' is real for the basic install — but missing voice billing, AI agents, mobile access, prescription scanning. Here's a factual comparison.
| Feature | Nesayo | RetailGraph |
|---|---|---|
| Pricing | Billing free forever; AI Employee ₹999/mo (₹9,990/yr) | Free basic version; paid modules ₹3,000-12,000/year |
| Installation | Cloud — open URL in browser, no install | Windows desktop install + database setup |
| Works on mobile | Yes — PWA on any Android/iOS | No — Windows desktop only |
| Voice billing | 10 Indian languages (Hindi/Tamil/Telugu/Kannada/Marathi/Bengali/Gujarati/Punjabi/Urdu/English) | Not available |
| Prescription photo scan | Claude Vision extracts medicines from Rx photo | Not available |
| AI agents (Morning Briefing, Expiry Guard, Refill Radar, Stock Sense, Payment Advisor) | 5 named autonomous agents, scheduled | Not available |
| Schedule H/H1 register | Auto-maintained per sale, hash-chained audit (Rule 65) | Manual entry; basic register available |
| FEFO batch selection | Automatic — hard-blocks expired stock | Manual batch selection |
| Medicine database included | 253,973 medicines pre-loaded with HSN/GST | Empty — pharmacist enters every medicine |
| GST 5% updated (Sep 2025 ruling) | Yes — default | Depends on version installed; many old installs still use 12% |
| Distributor ordering with WhatsApp | Yes — built-in | Not available |
| Backups | Automatic cloud backup every 4h | Manual local file backup |
| Multi-device sync | Yes — bill from counter PC + phone simultaneously | Single Windows PC only |
| Updates | Automatic — always current version | Manual download + install |
The basic Windows install is free. Paid modules (multi-location, advanced reports, accounting integration) cost ₹3,000-12,000/year combined. For a single-counter pharmacy with no growth plans, the free version is usable. For anything more, costs add up.
Yes if any of these apply: (1) you want to bill from your phone, (2) you want voice billing, (3) you want Schedule H1 register automated with audit-proof hash chain, (4) you want AI agents to surface overnight problems, (5) you've outgrown a single Windows PC. Nesayo billing is free forever; the AI Employee for items 2 and 4 is an optional ₹999/month add-on. Stay on RetailGraph only if your pharmacy is single-counter, owner-only, no growth, and the Schedule H1 paperwork doesn't bother you.
No. RetailGraph is keyboard-and-mouse Windows software. Voice billing requires modern STT (speech-to-text) infrastructure which Nesayo provides via Claude AI + Whisper.
Yes. Export your stock and customer data from RetailGraph as CSV/Excel, upload to Nesayo. Batch numbers, expiry, MRP, and HSN codes are auto-detected. Migration typically completes in 30 minutes.
RetailGraph wins on upfront cost (free). Nesayo wins on time-savings (voice billing cuts billing from 40s to 8s per customer), legal protection (auto Schedule H1 register), inventory accuracy (FEFO + expiry alerts), and growth (works on mobile, multiple counters). Billing is free, and for those who add the AI Employee at ₹9,990/year, most Tier-2 pharmacies recoup the cost in saved time + recovered expiry losses within the first month.
Pharmacy billing on Nesayo is free forever — no AMC, no per-counter add-on. The AI Employee (voice billing, photo Rx, 5 AI agents) is optional at ₹999/month (₹9,990/year) with a 14-day free trial. For a pharmacy doing ₹10L+/year turnover, the AI Employee pays for itself easily because auto H1 register + FEFO inventory savings exceed its cost; the first 100 pharmacies lock it at ₹299/month for life.
Voice billing alone saves 30+ seconds per bill × 50 bills/day × 365 days = 152 hours/year of pharmacist time. That alone covers the cost twice over.
Start free →Disclaimer: This comparison is based on publicly-listed features and pricing of RetailGraph as of 2026-06-01. Vendors update their products frequently — always verify current features and pricing directly on the vendor's website. Nesayo has no commercial relationship with RetailGraph. No trademarks belonging to RetailGraph are used other than to identify the competitor product, which is permitted nominative fair use under Indian Trade Marks Act.