How a single-counter pharmacy can run its daily counter on Nesayo

1. The setup

Picture a single-counter, owner-run neighbourhood chemist. This page walks through how that counter can run on Nesayo. We do not name any pharmacy, show any customer identifiers or reproduce any invoice. Real pharmacies have billed on Nesayo from a phone since April 2026.

2. On Nesayo

• Billing runs in a chat-first app. A pharmacy can bill from the counter phone by typing, or by speaking the medicine and quantity in Hindi, English or Hinglish (beta, on paid plans).
• Bills are made end-to-end on Nesayo — medicine lookup against the 2,54,034-medicine catalog, FEFO batch picking, and GST-rate-applied invoice generation.
• Nesayo refuses to bill a batch once its expiry month has passed; a pack printed EXP 08/2026 stays sellable through 31 August 2026.
• Schedule H1 sales are logged at billing. When a billed item is flagged H1 in the catalog, the patient and prescriber names go into the log at sale time. Nesayo does not record the prescriber's address yet, so the pharmacist adds it to complete the Rule 65(3)(h) register.
• Near-expiry batches surface via the Expiry Guard agent on the Full tier, instead of needing to be remembered.

3. Numbers we can cite truthfully

• 2,54,034 medicines in the catalog a pharmacy bills against, including advisory Schedule H1 flags and GST/HSN.
• 3 ways to speak a bill at the counter: Hindi, English and Hinglish (beta).
• 5 named AI agents available on the Full tier: Morning Briefing, Expiry Guard, Refill Radar, Stock Sense, Payment Advisor.

We do not publish any pharmacy's business figures, such as revenue, margin or customer counts. Those belong to the pharmacy, not to us.

4. What changes at the counter

• Billing from a phone at the counter, by voice in Hindi or English (beta) or by typing, instead of only at one desktop.
• Schedule H1 sales logged at billing, with the pharmacist adding the prescriber's address.
• FEFO batch picking and expiry alerts done by the software, not by memory.
• GSTR-1 and GSTR-3B export available from the same place the bills are written.